Contact information

Contact Us

We’re here to help.

If you have any questions about your order, shipping, returns, or products, please don’t hesitate to contact us. Our customer support team is committed to providing fast and reliable assistance.


📧 Customer Support

Email: faithomosafe@gmail.com
Response time: Within 24 hours (Monday–Friday)

Please include your order number in your message for faster support.


🕒 Business Hours

Monday – Friday
9:00 AM – 6:00 PM (CET)

Closed on weekends and public holidays.


📦 Order Support

For order-related inquiries, please contact us within:

  • 24 hours for cancellations or address changes

  • 48 hours after delivery for damaged items


Thank you for shopping with MyJemprire.
We appreciate your trust and look forward to assisting you.